) Australia ~ 3 to 10 business days
) United States ~ 7 to 21 business days.
) United Kingdom, Brazil, Mexico, Venezuela, Spain, France, Korea, Taiwan, China, Japan, Singapore, Malaysia, Norway, Sweden, Denmark, Finland, Netherlands, Germany, Philippines, Indonesia, India, Turkey, Saudi Arabia, Jordan, Bahrain, United Arab Emirates, Lebanon, Colombia, Dominican Republic, Kuwait, Russia, Slovakia, South Africa and to all other countries
~ 7 to 30 business days.
Please note that all estimated shipping times stated are based on normal conditions. Every once in a while, we do experience heavy international shipping volumes, especially during the holiday seasons. Also, do note that customs in some countries do take longer times to clear and scan incoming packages, which explains for the difference in the estimated shipping times stated above. McKintami does not guarantee delivery dates. We will, however, always do our best to deliver on or before your delivery date.
Please note that order processing time must be added on to shipping times, to get the total time taken for you to receive an order upon placing it. Order processing time is between 2-5 business days, and is used to check your order for quality assurance, packing, printing of shipping labels, and forwarding it to our shipping company for dispatch.
We will not be able to cancel orders once it has begun to be processed.
All packages that are refused, unclaimed from the local post office, undeliverable as addressed because you input the wrong name or address when you placed your order, will not be our responsibility. So please do remember to double check your address carefully when you place an order. We will not re-ship packages returned for wrong or incomplete addresses and customer unavailability.
If your tracking information states that your package was delivered and you have not received it, you must contact the delivery carrier and address the issue directly with them. McKintami does not hold or accept responsibility for packages that have been stated as delivered by the carrier. We do not issue refunds or credits for packages that the carrier confirms as being delivered.
Your local customs office may require additional documents or additional tax fee and time to clear your package, which may delay the estimated delivery time
You are responsible for checking your local postal regulations for custom duty tax and restricted items, as we cannot be held liable for any items that are not accepted into the specific country.